Free
€0 / month
- 10 AI credits
- 1 social account
- 5 scheduled post slots
- No included X publishing credits
PostMatic Help Center
Clear answers about credits, prices, limits, and publishing.
Use this guide to understand how PostMatic charges AI credits, X publishing credits, scheduled post slots, social account limits, retries, media uploads, and social network reconnects.
AI credits
X post credits
Social accounts
Publishing queue
10
Free AI credits for trying content generation.
1
Free social account slot for basic publishing.
5
Free scheduled post slots before upgrading.
X
X publishing uses separate paid credits.
Plans and included limits.
Subscriptions give monthly AI credits, social account capacity, scheduled post slots, and X publishing credits. Yearly plans renew monthly allowances during the subscription period.
Pro
€9.99 / month
- 100 AI credits per month
- 5 social accounts
- 100 scheduled post slots
- 20 X posts per month
- Yearly option: €99.99
Ultra
€49.99 / month
- 1000 AI credits per month
- 15 social accounts
- 1000 scheduled post slots
- 100 X posts per month
- Yearly option: €499.99
Add-ons when you need more capacity.
Add-ons are designed for real usage spikes: more AI generations, more scheduled posts, more connected accounts, or extra X publishing credits.
AI Credits
10 AI Credits · €2.99
For extra AI text or image generation when your included balance is low.
AI Credits
50 AI Credits · €9.99
Useful for a larger batch of posts, image prompts, and platform text variants.
AI Credits
100 AI Credits · €17.99
Best for active creators who generate content frequently between renewals.
Queue Slots
20 Scheduled Posts · €9.99
Adds more calendar capacity for posts waiting to be published.
Queue Slots
50 Scheduled Posts · €24.99
For larger content calendars and campaign planning.
Queue Slots
100 Scheduled Posts · €49.99
For high-volume teams that schedule far ahead.
Social Accounts
1 Extra Account · €24.99
Add one more connected Instagram, Facebook Page, Threads, Telegram, or supported platform account.
Social Accounts
3 Extra Accounts · €59.99
For teams managing several brands, pages, or channels.
X Credits
20 X Posts · €9.99
X credits are used only after a successful X publication.
X Credits
50 X Posts · €24.99
Extra capacity for publishing to X without affecting AI credits.
X Credits
100 X Posts · €49.99
For frequent X publishing where API costs need a separate quota.
Estimate AI generation cost.
AI credits are separate from X publishing credits. X credits are charged only when a post is successfully published to X.
Estimated cost
2
AI credits. X publishing uses a separate X post credit after successful publication.
Important billing and publishing rules.
These rules keep billing predictable and help explain why some actions require a paid plan or extra capacity.
AI credits
AI credits are used for generation
Creating text uses AI credits. Generating an AI image costs more than text because image generation is more expensive. Uploading your own image does not count as AI image generation.
X credits
X has its own publishing quota
X API usage has separate costs, so X publishing uses X credits. They are consumed only when the X post is successfully published.
Queue
Scheduled posts use queue slots
A scheduled post takes a queue slot while it is waiting. Completed, failed, or deleted items do not need to remain in the active scheduled queue.
Accounts
Social account slots protect plan limits
If your plan allows fewer active accounts than you connected before, extra accounts can become plan-limited. They stay saved, but cannot publish until you free a slot or upgrade.
Images
Image limits depend on plan and platform
Some platforms support multiple images and some workflows are limited by the current plan. PostMatic blocks unsupported combinations before publishing.
Reconnect
Reconnect keeps accounts usable
OAuth tokens can expire or be revoked by a social network. Reconnect refreshes access without deleting your account history, scheduled posts, or content.
Platform publishing limits.
PostMatic validates content before publishing so text, hashtags, and image count do not exceed platform limits.
| Platform | Text and hashtags | Images | Notes |
|---|---|---|---|
| Caption and hashtags are counted together. | Multiple images can be supported when the selected account and plan allow it. | Images must use a supported aspect ratio before publishing. | |
| Facebook Page | Longer text is supported, but PostMatic still validates for practical readability. | Multiple images can be supported. | Statistics may require Facebook permissions such as engagement access. |
| Threads | Threads has a strict character limit, so PostMatic validates text and hashtags together. | Multiple images can be supported when available for the account and plan. | Threads tokens can require reconnect before expiry. |
| Telegram Channel | Caption limits apply when text is attached to media. | Multiple images can be supported as media posts or albums depending on workflow. | The bot must stay admin in the channel. |
| X | X has strict post length rules. PostMatic keeps text and hashtags inside the allowed total. | Images require X media access and X post credits. | X publishing is paid because the X API has usage costs. |
How to publish with fewer surprises.
1
Connect accounts first
Add Instagram, Facebook Page, Threads, Telegram, or X before generating content for that destination.
2
Generate or upload media
Use AI text, AI images, or your own photos. Uploaded images are resized and validated before publishing.
3
Edit safely
PostMatic checks text, hashtags, image count, selected platforms, plan limits, and X credits before publishing.
4
Publish now or schedule
Use immediate publishing or the planner. Failed posts show a human-readable reason and can be rescheduled when possible.
Frequently asked questions.
Short answers for the questions users usually have before creating content, connecting accounts, or buying capacity.
AI credits are used when PostMatic creates AI output for you. Text generation, platform-specific text variants, and AI image generation can all use credits. Uploaded user images do not count as AI image generation.
X API access has separate usage costs. To keep the product sustainable, PostMatic separates X publishing credits from AI credits. X credits are used only after a successful X publication.
The free plan is limited so users can test the core workflow without large media or publishing costs. If the selected platforms support multiple images, PostMatic can show an upgrade message. If a platform itself does not support the selected image count, PostMatic blocks that combination for every plan.
The PostMatic bot must be added as an admin to the Telegram channel. If the bot is removed or loses required permissions, the channel can require reconnect and publishing will be blocked until permissions are restored.
Social networks can expire, revoke, or invalidate OAuth tokens. PostMatic stores expiry information when the platform provides it and warns before reconnect is needed. Reconnect refreshes the account without deleting your content history.
Publishing and analytics can require different permissions. For example, Facebook may allow Page publishing but require additional engagement permissions for statistics. PostMatic can hide statistics when the feature is disabled or permissions are unavailable.
Temporary errors can be retried automatically. Permanent errors, such as invalid permissions or unsupported media, are shown as a short human-readable message. Technical details are kept for support and debugging.
No. Yearly subscriptions provide a monthly allowance during the yearly subscription period. This prevents all credits from being consumed immediately if a subscription is later canceled or refunded.
Yes. Account deletion removes the user's account and related data such as posts, scheduled posts, connected accounts, notifications, and stored statistics according to the product's deletion flow and legal requirements.
Use the feedback form inside the app or contact support by email. Include the social platform, account, post time, and a short explanation so the team can find the issue quickly.
Still need help?
Contact support with your account email, platform, post ID if available, and a short description of what happened. This helps us find the exact publishing, billing, or connection event.